Privacy
Policy
1. Introduction
Welcome to ModelNX. We respect the privacy of our visitors and users, and are committed to protecting the personal data made available to us. This Privacy Policy explains how [Company Name / Your Full Name], a registered business in Istanbul, Turkey (collectively "ModelNX", "we", "our", or "us"), collects, uses, stores, and protects your information when you interact with our website and AI-powered fashion platform (the “Service”).
2. Data Controller vs. Data Processor Roles
To comply with the EU General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK), it is important to distinguish our roles regarding different types of data:
- As a Data Processor:For the images (garments, models) and inputs you upload to the platform for AI generation, you are the Data Controller and ModelNX acts solely as the Data Processor. We process these images strictly on your behalf and under your instructions to provide the Service.
- As a Data Controller:For your account details, billing information, and website usage data, ModelNX acts as the Data Controller.
3. Information We Collect
- Account & Business Data: Name, email address, password (securely encrypted), and business details provided during registration.
- Uploaded Inputs: Images and prompts you upload to generate Virtual Try-On (VTON) or Video content.
- Financial Information: We do not collect or store full credit card numbers. All payments are securely processed by certified third-party payment gateways (e.g., Stripe, Iyzico).
- Usage & Device Data: IP addresses, browser types, session durations, and interaction logs collected automatically via cookies and tracking technologies to improve our platform.
4. How We Use Your Data & Our "No AI Training" Commitment
We process your data strictly for the following business purposes:
- To authenticate your identity and provide access to the Service.
- To process your inputs and deliver the requested AI Generated Assets.
- To manage your subscriptions, credit balances, and customer support requests.
- To ensure platform security and prevent fraudulent activities.
STRICT AI COMMITMENT:
ModelNX does NOT use the images you upload (Inputs) or the resulting Generated Assets to train, fine-tune, or develop our proprietary machine learning models or algorithms. Your data is used exclusively to fulfill your specific generation requests.
5. Data Location and Security
- Cloud Infrastructure:Your data is stored securely using enterprise-grade cloud databases (e.g., Supabase).
- Row Level Security (RLS):Our database architecture utilizes Row Level Security, ensuring that your account data, uploaded images, and generation history are strictly isolated and accessible only by your authenticated account.
- International Transfers:Depending on your location and our third-party infrastructure (e.g., fal.ai for AI processing), your data may be processed in the US or EU. We ensure all data transfers are protected by standard contractual clauses and encryption.
6. Data Disclosure to Third Parties
We do not sell, rent, or trade your personal data. We only share necessary data with trusted "Service Providers" under strict confidentiality agreements:
- Cloud hosting and database providers.
- Specialized AI API providers (used strictly for processing your generation requests without data retention for training).
- Payment processors.
- Legal authorities, only if strictly required by a court order or applicable law.
7. Data Retention
We retain your account data and credit balances as long as your account is active. Uploaded images and generated assets are retained in your generation history for your convenience but can be permanently deleted by you at any time through your dashboard. If you close your account, we will securely delete your personal data, retaining only transactional records required for tax and legal compliance.
8. Cookies and Tracking Technologies
We use "cookies" to provide necessary functionality (like keeping you logged in) and to analyze platform performance (e.g., Google Analytics). You can manage or disable non-essential cookies through your browser settings, though this may affect certain features of the Service.
9. Your Data Subject Rights
Depending on your jurisdiction (e.g., GDPR, KVKK, CCPA), you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your personal data ("Right to be Forgotten").
- Restrict or Object to our processing of your data.
- Data Portability, requesting a copy of your data in a structured format.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: tanerbilir92@gmail.com